Nancy H Dmg

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Verified Reviewer

Mini graham cracker pie crust

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Number one ..do they have to be baked.. Number two.... why do they only give you lids for two in a package of six?
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Preferred solution: Let the company propose a solution

Amber A Njh
map-marker Blue, Missouri

Old moldy cracker

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Keebler - Old moldy cracker
Keebler - Old moldy cracker - Image 2
I bought keeblers cheese filled crackers and noticed at the end of my pack black and green looking discolored on my crackers
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Loss:
$5
Pros:
  • Still have good products
Cons:
  • Everthing

Preferred solution: Let the company propose a solution

User's recommendation: Check your crackers before eating them

Kathleen P Dqh

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Verified Reviewer

Awful smell and taste...sick kids

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Keebler - Awful smell and taste...sick kids
Updated by user Feb 26, 2020

The 2 sick kids are my 6 and 1 year old grandkids.

Original review Feb 26, 2020
The saltines taste and smell like turpentine! Even the unopened pack, our 2 youngest are sick with diarrhea and throwing up! Could this be the cause?
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Preferred solution: Let the company propose a solution

Wendy H Ezs
map-marker Telford, Tennessee

Broken crackers

Try tobe careful when taking them out of the sleeve but they keep breacking
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Pros:
  • Excellant taste
  • Buttery
  • Love the product

Preferred solution: Let the company propose a solution

Gary L Ink

The word "CRACKER"

Could you please remove the word"CRACKER" from your advertisements it is very offensive towards White people.I really don't want to start a petition or boycott, but I will thank you so much
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Hollywood, Florida

Just saw your TV commercial with a black guy and two white beautiful girls and a white wife and what makes you think people are going to buy you a product that was absolutely disgusting

Why do you have to have a black guy with two white children and a white wife do you really think that's going to sell cookies I will never never buy you a product again never
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1 comment
Guest

Anything is better than those stupid elves I've tolerated for decades.

Jean C Lho

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Verified Reviewer

Club crackers are bland

The changed Club crackers taste bland.
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Loss:
$3
Pros:
  • Used to be good
  • Bought for years
Cons:
  • Taste of club crackers now

Preferred solution: Let the company propose a solution

User's recommendation: Buy Great Value from Wal-mart. Taste similar to original Club crackers.

Belinda O Grb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Northeast Tarrant, Texas

Keebler products are always a favorite in our home.

Keebler products are always a favorite in our home.
Purchased a 42 pouche variety pack (12 cheezit, 9 fudge stripes, 8 chips deluxe, 6 elfin crackers, 7 scooby doo graham crackers). The problem is there were NO scooby doo snacks inside. Please advise so I can get my kiddos there Scooby snacks. Thank You
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Loss:
$11
Pros:
  • Great flavor
Cons:
  • Missing scooby

Preferred solution: Deliver product or service ordered

Thomas H Hau

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Verified Reviewer
| map-marker Chelmsford, Massachusetts

Don't buy

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Keebler - Don't buy
Keebler - Don't buy - Image 2
Keebler - Don't buy - Image 3
Keebler - Don't buy - Image 4
Almost all the crackers in every box of Flip Side crackers I buy are broken. Maybe 10%, at best, of the crackers in a box are whole. I've complained to the company and received a coupon for free crackers, but the crackers I buy are still broken, I'm though spending $$ for broken crackers. Good bye, Keebler, good bye.. .
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Loss:
$10

Preferred solution: Deliver product or service ordered

Delsonya S

Export soda crackers are broken into pieces

Keebler - Export soda crackers are broken into pieces
They were broken when I opened the container.
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Pros:
  • Never had a problem with this company before

Preferred solution: Full refund

Anonymous
map-marker Greenbelt, Maryland

Broken waffle bowl shells

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We opened the box and noticed that the shells were broken. The box and packing werent damaged. Its poor quality assurance.
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User's recommendation: Not really happy with the product.

Carol W Mdg

Don’t buy

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Keebler - Don’t buy
Town House Light and Buttery ORIGINALS. The third box that I bought because I love the flavor. Big problem: The crackers are broken and fragmented even though the box is intact. If they are not already broken, they fracture when you touch them. Am I receiving a product that is too fragile to handle? Or, are they too fragile for normal shipping and handling? The last box date code: OCT 22 20 T B 41 One bad box can be attributed to rough handling. Three different boxes at different times is a trend.
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Loss:
$6
Pros:
  • Bought only those for years
  • Still have good products
  • Bought for years

Preferred solution: Let the company propose a solution

Anonymous
map-marker North Attleborough, Massachusetts

Poor quality

Always a staple in home- unfortunately quality has gone downhill. Every recent box i have purchased, the crackers crumble when being removed from sleeve. Will have to try a different brand.
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RaeAnn C

Holey sugar cones

I love the taste of your Keebler Sugar Cones but the last 3 boxes have had at least half of them with holes in the bottom. Nothing ruins an ice cream cone like a leaky cone!!
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Pros:
  • Taste
Cons:
  • Leaks

Preferred solution: Let the company propose a solution

Anonymous
map-marker Lansdale, Pennsylvania

Product concerns

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Good afternoon, I recently purchased a box of the Townhouse crackers. I have been purchasing these delicious crackers for more years than I care to count. However, lately I have found that the crackers have absolutely no salt on them. They also crumble into multiple pieces while attempting to remove them from the package. I tried to give it multiple chances but I am consistently disappointed. These crackers are not cheap. I have no issue with spending my consumer dollars on a quality product,but something unfavorable has taken place with the production of these crackers.
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