marvis l

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Verified Reviewer

Cookies

Break when you bite them. Dont seem stale, Keebler Fudge SticksUPC code on package is 27800 0**** Purchased at Jewel in Illinois
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Loss:
$7

Preferred solution: Price reduction

JayDee L

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Verified Reviewer

One/ no cookie in a pack

Keebler - One/ no cookie in a pack
Keebler - One/ no cookie in a pack - Image 2
Keebler - One/ no cookie in a pack - Image 3
I recently got some cookies and I found a few pack with zero to one cookie in some packs. Please explain why this could happen.
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Preferred solution: Deliver product or service ordered

Robert T Ykt

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Verified Reviewer

Product that I bought is burnt

Keebler - Product that I bought is burnt
Hello my name is Robert Taylor. I recently bought a pack of E.L. Fudge cookies(12oz) original. When I opened the cookies they were all burnt on the edges a didnt taste like the E.L.Fudge cookies that I am use to. I really like the snacks that you make and I dont want to discontinue to buying your snack brand. Times are hard with high price inflations these days. It will mean a lot to me if you could please contact me at roberttaylor3476@***.com. Thanks. Robert Taylor
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Loss:
$5

Preferred solution: Some fresh cookies. The cookies that I purchased wasn’t out dated or anything of that nature, just burnt around the edges

Candi L Uuz

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Verified Reviewer

Can y'all bring back pizzarias chip back

Keebler - Can y'all bring back pizzarias chip back
They company discontinued the pizzarias Out the store . These chip come out in 90s and they best pizza chip
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Preferred solution: I want pizza chip back in store

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Charlotte, North Carolina

Unsatisfactory Keebler Pecan Sandies

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Unsatisfactory Keebler Pecan Sandies
Unsatisfactory Keebler Pecan Sandies - Image 2
Unsatisfactory Keebler Pecan Sandies - Image 3
I had not bought Pecan Sandies for quote a while. At some point, the recipe changed. A package I bought a few days ago has cookies that are shockingly HARD and could easily break a tooth. Not even close to expiration. Not buttery or lightly crumbly as I have had before. It has been at least a year since I have had them. What a disappointment. I won't purchase again.
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User's recommendation: Don't buy these hard cookies

Becky L Svg

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Verified Reviewer

Problem with club and cheddar crackers

Keebler - Problem with club and cheddar crackers
Keebler - Problem with club and cheddar crackers - Image 2
Many packs of cheddar crackers with no cheese. I bought a large package of the cheddar and club sandwich crackers
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Loss:
$10
Pros:
  • Good product usually
Cons:
  • No cheese in over half of the packages

Preferred solution: Deliver product or service ordered

User's recommendation: Not to buy these. I bought for the name brand

Kimberlly Uth

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Verified Reviewer
| map-marker Houston, Texas

*** crackers

Keebler - *** crackers
I remember when crackers had the cheese in them they canned to I'm on my second pack with to many crackers without cheese and I took pictures to show how they are a complete waste of money.
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User's recommendation: Buy a better brand

Kim G Hzr

Defective Product

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Keebler - Defective Product
Original review Jan 10, 2024

I purchased Keebler peanut butter crackers. When I opened a pack to have for lunch, there was some black foreign matter baked into the cracker.

I emailed Keebler, and they said no, it is made by Kellogg. Kellogg said not them, Kellanova. All said to call the number. I don't want to call, and I was not asking them for anything.

I only wanted someone to know there was a problem with their product. I got nowhere, even after, in desperation to be heard, I turned to Twitter. The answer there also to call. I threw the entire pack away.

Although they placed blame on Kellogg and Kellanova, the Keebler name is on the package. They obviously are not one bit concerned that there is something disgusting baked into some of their crackers.

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Loss:
$3
Pros:
  • I have always purchased and enjoyed keebler products until now
Cons:
  • Do not want to address problems

Preferred solution: Apology

User's recommendation: Do not purchase Keebler products. If you do, inspect carefully before eating.

Julie H Sbk

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Verified Reviewer

These crackers are AWFUL!

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It was a good night for chili. I love saltines in my chili. Not tonight. The first thing I noticed is they turned to disgusting mush in my soup. My husband noticed the stale taste and no salt. Zesta was always my go to saltine. I will be trying another brand.
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Cons:
  • Stale flavor
  • Mush in soup
  • No salt

User's recommendation: Do not buy these!!!

Annie S Guq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I just bought el fudge Keebler cookies. Not at all how they use to be. The outside used to be soft and really flavorful, but these all basically burnt. Not soft, burnt flavor and hardly any chocolate

I just bought el fudge Keebler cookies. Not at all how they use to be. The outside used to be...
I just bought el fudge Keebler cookies. Not at all how they use to be. The outside used... - Image 2
I just bought el fudge Keebler cookies. Not at all how they use to be. The outside used... - Image 3
The entire bag is burnt, they are terrible. Im so disappointed. I always loved these cookies and now they are not at all what they use to be. I bought these cookies and brought them home for treats for my grandkids. I couldnt resist having one before they got here. Like I said, they are truly a disappointment after what they use to be.
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Loss:
$3

Preferred solution: I would like a package of the cookies the way they use to be. Not burnt.

Anonymous
map-marker Milwaukee, Wisconsin

Did not receive what I should have

Keebler - Did not receive what I should have
Box of 36 fudge stripe cookies and in the box there was only 24. This was a rip off. This product was bought at Sam's club.
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Anonymous
map-marker Atlanta, Georgia

Terrible consumer appreciation!!!

Keebler - Terrible consumer appreciation!!!
My family will cease buy any Kebler products. Opened striped cookies and they have deleted 4 cookies but same price. Well I will spread the word and never buy from them again
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Gina F Akf

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Verified Reviewer

Unhappy

The package was not sealed good and the a few of the cookies are broken up! Please send me a coupon so I can replace the package!
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Loss:
$5
Pros:
  • I love keebler
Cons:
  • Never had a problem with the products

Preferred solution: A coupon in the mail

Robin A Vub

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Verified Reviewer
| map-marker Morrow, Georgia

I CAN NOT FIND MY FAVORITE COOKIE!

The deluxe chip with coconut is my favorite cookie. That cookie is my go-to, a reward for myself when I get my workout right an other things done. You don't have another cookie that taste like that one. Walmart has removed them from the shelves, and I need to know where to buy my cookies. If I need to buy them in bulk, how well do they freeze?I live in Georgia and want my cookies, please! Sincerely, Your Cookie Monster
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Anonymous
map-marker Spokane, Washington

Cookie size

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I love pecan sandies..but my latest package the cookies were noticeably smallerand the taste not the melt in your mouth delicious. They were totally different. So sad. No more sandies for me.maybe you will make more money with these smaller cookies..but not from me. They have lost their magic.
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Charles B Ddg

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Verified Reviewer

Complaint

Keebler - Complaint
I have been a fan of Vienna fingers for nearly 70 years. I will never buy another one. My last package tasted different an when a cookie fell apart I could see why. There isn't evenough filling to hold it together let alone taste good
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Loss:
$5
Pros:
  • Good cookies
Cons:
  • Making them cheaper by reducing filling

Preferred solution: More filling in the cookie

User's recommendation: Don't buy Vienna fingers

1 comment
Guest

Cookie tastes differently

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