Keebler Reviews

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I am so disappointed with Zesta Saltine Crackers lately. I have bought at least 2 boxes a week for several years. The past year I have noticed they aren't even browned and they are not crispy like they used to be....they taste very old and stale when I open them....yet...
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54 comments
#2035497

I'm with you. For decades Zesta crackers were the only cracker for me.

The flavor and the crispiness were unmatched in the saltine cracker industry. But lately almost inedible.

Looks like I am headed back to the so so premium cracker. At least they are edible!

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ID
#1161743 Review #1161743 is a subjective opinion of poster.
Location
Louisville, Kentucky
Product
Keebler Zesta Original Saltine Crackers
Reason of review
Bad quality
Loss
$50
Preferred solution
Any monetary refund would be appreciated.....I am a disabled mother that has to stick to a budget. However, I would love to open a great tasting box of Zesta crackers again.

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Verified Reviewer
New Reviewer

Styrofoam used for Sugar Cones

I want companies like Keebler to be more responsible for creating a more sustainable environment. Keebler is still using Styrofoam in boxes for its sugar cones. The company must try to be a better steward of our planet by switching to environmentally conscious wrappings. PLEASE!!

User's recommendation: Buy Products without Styrofoam wrapping.

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ID
#2705825 Review #2705825 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Quick resolution

Received an apologetic email reply within 48 hours. Keebler requested some batch numbers from the packaging, and sent coupons towards future purchases.
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ID
#2701792 Review #2701792 is a subjective opinion of poster.
Location
Hillsborough Township, New Jersey

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New Reviewer

Pecan sandies

Use to be one my favorites growing up. Im not a big sweet eater anymore as so many recipes are changing. Im soOO disappointed with this as well. Another oldie, use to be goodie, bites the dust!

User's recommendation: If you’re looking for that good ole taste from the 80s, 2021 has something new for you.

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ID
#2693759 Review #2693759 is a subjective opinion of poster.
Location
Miramar, Florida
Loss
$4

Speedy response and resolution

Received an apologetic reply within 24 hours. Was asked to provide UPC and manufacturing codes from products as well as my mailing address. Keebler will be sending me a coupon for my next cookie purchase.
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ID
#2692799 Review #2692799 is a subjective opinion of poster.
Location
Hillsborough Township, New Jersey

Product was not as packaging said

Bought the package of the eight packs of cheese and crackers, only half of the eight packs had any cheese in them, look closely to be sure the product is what it is supposed to be.

User's recommendation: Just don't buy them.

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ID
#2684090 Review #2684090 is a subjective opinion of poster.
Location
Cupertino, California

Bad PB&J crackers.

1st time for PB&;J crackers. Tasted PB but not J. And, your cookies could use more filling. Will not buy Keebler products in the future.

User's recommendation: Don't buy Keebler products.

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ID
#2677147 Review #2677147 is a subjective opinion of poster.
Location
Sykesville, Maryland

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New Reviewer
Keebler - Town House Flip Sides thins condition
We purchased a box of these crackers on July 2, 2021 at our local Kroger Store. When we opened them today more than 95% of the crackers were broken pieces less than half the size of a full cracker. The box is not damaged in any way to indicate a problem such as this...
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ID
#2674534 Review #2674534 is a subjective opinion of poster.
Location
Fairfax, Ohio
Preferred solution
Let the company propose a solution

Bad PB&J crackers.

1st time for PB&J crackers. Tasted PB but not J. And, your cookies could use more filling. Will not buy Keebler products in the future.
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ID
#2671934 Review #2671934 is a subjective opinion of poster.
Location
Sykesville, Maryland
New Reviewer

Dissatisfied

I bought flip sides and if your goal was to have over 80% broken crackers you have nailed it. I will not be purchasing your products anytime soon.

User's recommendation: don't waste your money.

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ID
#2661812 Review #2661812 is a subjective opinion of poster.
Pros
  • Used to be good
Cons
  • Quality of your products are getting worse
Preferred solution
Let the company propose a solution
New Reviewer

Missing cheese

Purchased box of cheese an cheddar crackers and they did not have cheese on 3 of the 6 crackers. where did the quality control and cheese go?

User's recommendation: They are still good but would be better if they had cheddar cheese on them.

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ID
#2646621 Review #2646621 is a subjective opinion of poster.
Loss
$3
Preferred solution
Let the company propose a solution

Bad Quality

I broke down and bought a box of my used to be favorite zesta crackers, they are so expensive I don't normally buy them. After I got home from Walmart where I bought them I opened them, and they were brown on the edge and then all over, the worst I've ever seen, what happened were they cooked to long? Well if that's the way they are going to be then that is the last box I will ever buy!

User's recommendation: Don't buy zesta crackers at walmart, they purchase the bad ones so they can sell them cheaper than others.

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ID
#2642829 Review #2642829 is a subjective opinion of poster.
Location
Dickson, Tennessee
Pros
  • Some products are good
  • Good company
Cons
  • Bad quality
New Reviewer

Crushed crackers

Everytime, I buy a box of flipsides, they contain all crushed crackers. I love these things, but if I have to put 4 or 5 together to make a cracker, its not a cracker. And the box isn't cheap!

User's recommendation: Give reviews so they know whats going on.

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ID
#2632963 Review #2632963 is a subjective opinion of poster.
Location
Mayville, Wisconsin
Product
Keebler Flipsides Pretzel
Pros
  • Good tasting
Loss
$4
Preferred solution
Let the company propose a solution
New Reviewer

Missing cheese!

Keebler - Missing cheese!
Keebler - Missing cheese!
I bought an 8 pack of the Keebler club and cheddar crackers, 4 packs of which had at least one sandwich missing the cheese! I bought a second box that hasn't been opened, but I'm extremely annoyed.

User's recommendation: Don't buy the crackers.

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ID
#2616241 Review #2616241 is a subjective opinion of poster.
Location
Warren, Michigan
Product
Keebler Club Original Crackers
Cons
  • We gott shorted on pb&j filling
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Club crackers

Not resolved just offered complaints on Club Crackers. The crackers are too thin and break before anything can be spread on them. Very disappointed.

User's recommendation: Offer my experience buying them.

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ID
#2616224 Review #2616224 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer

Complaint

I just bought a box of Keebler Town House Pretzel Flip Sides Garlic Herb crackers. EVERY single cracker broke in my hand while trying to spread soft cheese on the crackers.

User's recommendation: Don't buy these crackers!!

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ID
#2612568 Review #2612568 is a subjective opinion of poster.
Product
Keebler Crackers
Pros
  • Cookies used to be good
Cons
  • Broken crackers
  • All broke up
Loss
$12345
Preferred solution
Apology

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