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3.0

We purchased a box of these crackers on July 2, 2021 at our local Kroger Store. When we opened them today more than 95% of the crackers were broken pieces less than half the size of a full cracker.

The box is not damaged in any way to indicate a problem such as this nor is the inner bag in which they are packaged. They are fresh as the best if used by date is NOV1121KB3 on the box. I suppose they may have gotten damaged somewhere on the way to our store in Maysville, KY 41056 that we shop at but the condition of the box indicates that it most likely did not happen that way. It appears that it may have been packaged that way as there is not a lot of dust in the package.

I really don't like buying something like this in that condition as it makes it harder to eat them other than straight out of the package. Thank you for any help on this matter.

User's recommendation: Beware as you never know what might be in that box that looks to be in good condition.

Preferred solution: Let the company propose a solution.

Location: Cincinnati, OH 45227

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